Customer Service Associate/Teller

Hampden, MA

Join our growing and dynamic team! We are a successful community bank dedicated to our customers, associates and communities!

Monson Savings Bank is seeking full-time Customer Service Associate/Teller for our Hampden  Branch. 

Teller position works a variable schedule, Monday-Saturday. Must be available to work Saturdays until approximately 12:30 PM.

Under the general direction of the CSA Supervisor and Branch Management responsible for performing a variety of Teller and customer service duties including check cashing, processing customers deposits, withdrawals, payments, the sale of money orders and bank checks, and related administrative duties. Understands and maintains the Banks standards for service, customer satisfaction and relationship building. Sells and cross-sells Bank products and services. 

Benefits of working for a local, community bank include paid time off, 401(k) with company match, suite of insurance benefits including medical, dental and more!

Education/Experience: High School diploma or equivalent required. Prior cash handling or customer service experience preferred.

Qualifications: Strong customer service skills, attention to detail, and math aptitude required. Must have excellent verbal communication and interpersonal skills. Must possess ability to operate a computer and to learn, retain and follow complex regulatory and security requirements.  

Monson Savings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential position functions. 

JOB CODE: CSAHamp03162023